I cannot purchase a shipping label

Hello, when I press the black Get Shipping Labels bar nothing happens. I can’t purchase labels for any of my orders. Is there some kind of glitch maybe?? Appreciate any help. 

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Re: I cannot purchase a shipping label

Same

 

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Re: I cannot purchase a shipping label

Well, now it works so sorry for the interruption! 

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Re: I cannot purchase a shipping label

I am also unable to print shipping labels, but this challenge is only in 1 of my 3 shops. I tried logging in to the problem shop in a different browser and I still can't print labels from that shop only. 

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Re: I cannot purchase a shipping label

same. I tried opening a new browser and it still does not work. 

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Re: I cannot purchase a shipping label

I was just now able to move the orders from the 'in progress' back into the "new orders" tab and then I could print a shipping label. I still cannot print shipping labels for orders marked as 'in progress' in that one shop.

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Re: I cannot purchase a shipping label

Yes, we can't print labels either.  We've cleared cache, cookies, etc., and tried going through both Chrome and Firefox.  Nothing works!

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Blakeswork
Inspiration Seeker

Re: I cannot purchase a shipping label

Having the same issue.  A big nothing happens when clicking “get label”

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