peggyluanne
Inspiration Seeker

I cannot change from draft to listing. I have double checked everything. Please help.

I am unable to change a recent draft to a listing.  I have entered in all of the information and double checked it so many times.  I keep getting the same message:

"Hm, we’re having trouble saving your changes. Try again, and if this keeps happening contact Etsy Support."

If anyone knows how to solve this issue without losing my listing information I would be most thankful.

Thank you for your kindness

Peggy-Luanne

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Re: I cannot change from draft to listing. I have double checked everything. Please help.

Check to be sure nothing is marked in red. It will be if there is something that needs fixed. Sometimes if you click it twice, it will take it the 2nd time.

Or just save it as a listing the first time and skip the draft. You can always re-edit it if  you notice an error after it is posted.

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Re: I cannot change from draft to listing. I have double checked everything. Please help.

Try another browser.

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Re: I cannot change from draft to listing. I have double checked everything. Please help.

Or another device if you can.

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Re: I cannot change from draft to listing. I have double checked everything. Please help.

Perhaps try refresh while in draft and then try listing? 

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Re: I cannot change from draft to listing. I have double checked everything. Please help.

Check to make sure that you haven't got the listing open to edit on another device. Also, are you doing this in the new app or on a browser?

I found that when I started changing too many things at once, then it wouldn't save. Try saving a couple of changes and then a few more at a time until everything is updated, saving the drafts as you go. Then do final touch ups and publish

 

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Re: I cannot change from draft to listing. I have double checked everything. Please help.

make sure you haven't got a space at the very front of your title. Easy to miss, done it myself a lot of times.

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peggyluanne
Inspiration Seeker

Re: I cannot change from draft to listing. I have double checked everything. Please help.

Thank you all for your solutions. I tried many of them.  Then I walked away for a couple hours and did something else.  I pushed list again and voila! It went through.  Thank you again.

 

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