I want to delete my account and remove my data. Each time I try to confirm with the email Etsy sends, it tells me something went wrong.
https://help.etsy.com/hc/en-us/articles/115015693707-How-to-Close-Your-Etsy-Account
I've seen that page. Its not helpful.
Do you have a pop up blocker that's getting in the way?
Try a different browser
looks like she figured it out.
Nope, that didn't work. It still says "A stitch has gone awry. Please try again later."
Do you owe any fees on the shop that you closed?
Are you also trying to permanently close your buyer account, the account you're posting with?
I do not owe any fees. I was paid in full. Yes, I am trying to close my buyer account.
@NechamaChayim
Since you've closed your shop, have you tried doing it through your buyer avatar dropdown options -- Account Settings > Privacy > Permanently close and delete your Etsy account ?
ok. where you are posting from there is no shop. you are now an Avid Reader
Correct. I am trying to close my buyer account.
