I recently registered my business as an LLC. After I updated the tax info in my Etsy account and uploaded my LLC document, it was immediately put "on vacation" and frozen. After 10 days, I finally got an automated email from Etsy Trust and Safety that my tax document had been approved and that I could once again start using Etsy Payments.
My account has been taken off of the forced vacation mode, but customers are unable to purchase anything, because there is a message that says All Payment Methods are Temporarily Unavailable. It also still shows that the account is frozen in the Finances section. I have tried reaching out to Etsy Trust and Safety, but have not received a response and don't know how else to contact support for this issue.
Definitely time-consuming and frustrating! As a long-time Etsy shop owner and Star Seller, I am disappointed that I cannot get an answer as to what the problem is or any assistance in resolving the issue. It reflects badly on both my shop and Etsy that customers cannot purchase items that are listed for sale......
If anyone has suggestions on what I can do to resolve this, please share. Thank you!
