I can't get my items in cart to go to purchase

I can't get my items in my cart to get past that stage.  Also, it looks different, there are no prices listed for items.  Has anyone else had this problem?

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NanaLetha
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Re: I can't get my items in cart to go to purchase

App or browser?

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Re: I can't get my items in cart to go to purchase

What device?  Try rebooting?  Try refreshing.  Try cleaning out cache and cookies.  If phone, close out app and restart.  

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Re: I can't get my items in cart to go to purchase

My cart looks normal; I'm on a laptop using Windows 10 and Edge.  I have the Proceed to Checkout button....

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Re: I can't get my items in cart to go to purchase

Its on my computer.  ill try that.

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GieseDeseiGns
Conversation Maker

Re: I can't get my items in cart to go to purchase

Just a thought. Make sure the items in your cart are all able to be purchased the same way. If there are items that are from different sellers there may be one that has a different payment method, so they could all not be purchased at the same time.

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Re: I can't get my items in cart to go to purchase

Thanks for the help!!

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Re: I can't get my items in cart to go to purchase

I just had a customer message me saying they were having this same problem. I went in my personal account and tried adding the item they wanted to purchase and didn't have this issue. Were you able to figure out what caused this or if it's a glitch?

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Re: I can't get my items in cart to go to purchase

I got out of my shop, logged out, then came back in again and I still had the problem.  I didn't get a chance to try clearing my cache and cookies and for whatever reason it fixed itself!!!

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Re: I can't get my items in cart to go to purchase

I'm glad it got better
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