PurpleWindSVG
Inspiration Seeker

I can't change my date of birth.

I've received an email from etsy telling me I need to change my date of birth to match the ID i've provided during Etsy Payments sign-up. They sent me the link to update my Taxpayer ID information but there is no option to edit my date of birth. I've replied to the sent email but got no response so far. How do I fix this?

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PeoplePackages
Conversation Maker

Re: I can't change my date of birth.

Go to shop settings, on the left size go way to the bottom of the page, you see your shop name click on the tiny up arrow tab, says your profile

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PurpleWindSVG
Inspiration Seeker

Re: I can't change my date of birth.

It's not my public date of birth, it's the one I provided when signing up to Etsy Payments. And apparently I entered it wrong and now I can't change it.

 

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Re: I can't change my date of birth.

I have the same email just now. And feel the same about how or where's the option so we can change and update our date of birth. 

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KaremPetShop
Inspiration Seeker

Re: I can't change my date of birth.

I see that your shop is now open again and I was hoping you could share how you resolved the issue.

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crftedcreations
Inspiration Seeker

Re: I can't change my date of birth.

Im having this problem too, anyone know how to fix?

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Amaradorn
Community Maker

Re: I can't change my date of birth.

@crftedcreations 

I'm not sure if this is the right place for your issue but you can try setting birthday date here: https://www.etsy.com/your/profile

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