I can't access Etsy on phone

I can't access my shop on my phone.  I'm in UK and wondering if anyone else is having problems,  I can access it on laptop and desktop but all it comes up with is Uh oh, there was a problem please try again.

If I go to the 3 stripes on the bottom right hand corner, I can get on to listings, but it says it's not syncing to add any new ones.

I've closed and restarted my phone several times, I can access other websites and the Etsy shopping platform but not my sellers platform.

So it's not my internet connection.

Any help please.

 

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Re: I can't access Etsy on phone

No problems here but I'm using a browser and not the app. 

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ChillwolfArt
Conversation Maker

Re: I can't access Etsy on phone

Are you using the Seller's App? I've never used it but heard it can be glitchy.

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Re: I can't access Etsy on phone

Yes, it's the seller app on my phone, I've not thought of trying to do it through a browser on my phone, I'll try that.

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ChillwolfArt
Conversation Maker

Re: I can't access Etsy on phone

@ElizabethanRuby 

OK; hope that works for you.

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NanaLetha
Inspiration Maker

Re: I can't access Etsy on phone

Use a browser and not the app.

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Re: I can't access Etsy on phone

@ElizabethanRuby 

As others have suggested try the browser. The app can be buggy and sometimes uninstalling and reinstalling will fix it so maybe try that too to fix the app. 

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Re: I can't access Etsy on phone

It's still not working and the same using a browser, most annoying.

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