I can only access Announcements and Technical Issues on Forums

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Does anyone know how or who to reach out to to fix the issue of me being only able to access two boards on the Forums? (Announcements and Bugs & Technical Issues).  Thanks for any help!

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ModJose
Community Specialist
Community Specialist

Re: I can only access Announcements and Technical Issues on Forums

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Thanks for your report @VintageVenueShop ! During the implementation of our new process - requiring log in to view most posts in Etsy Forums to help protect user privacy - we know that some of you experienced access issues. 

We believe we’ve fixed most of these issues as of today, and we apologize for any frustration this may have caused. Please refresh your login and you should be able to access all forums if you’re an Etsy seller — click here, and we’ll log you back in automatically.

If, after trying to log back in, you are still having trouble accessing all forums, please reach out to us directly via community [at] etsy.com so we can investigate further. Many thanks again!

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Re: I can only access Announcements and Technical Issues on Forums

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Are you logged in?  Try logging out.  Cleaning cache and cookies and then log back in.

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Re: I can only access Announcements and Technical Issues on Forums

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I have tried this and it didn't fix the issue, thanks SO much for your reply though, I appreciate it!!!!

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Re: I can only access Announcements and Technical Issues on Forums

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You might have to contact Support or @ a forum moderator like thatregina or modkenneth in this thread to fix it.

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Re: I can only access Announcements and Technical Issues on Forums

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ModJose
Community Specialist
Community Specialist

Re: I can only access Announcements and Technical Issues on Forums

Jump to solution

Thanks for your report @VintageVenueShop ! During the implementation of our new process - requiring log in to view most posts in Etsy Forums to help protect user privacy - we know that some of you experienced access issues. 

We believe we’ve fixed most of these issues as of today, and we apologize for any frustration this may have caused. Please refresh your login and you should be able to access all forums if you’re an Etsy seller — click here, and we’ll log you back in automatically.

If, after trying to log back in, you are still having trouble accessing all forums, please reach out to us directly via community [at] etsy.com so we can investigate further. Many thanks again!

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Re: I can only access Announcements and Technical Issues on Forums

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Thank you very very much, this solved it!!!!!!!!!!!!  

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