I can not publish my new listing.

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I created the new listing earlier today, I assume that actually, I am pretty sure that nothing is wrong but I can't publish the listing. Does anybody have the same problem?

 

 

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Re: I can not publish my new listing.

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Hi everyone 

Happy New Year.

I wish you all the best and more sales and sales. We all work hard to create something; the good part is that we LOVE creating from scratch.

Earlier today while making a new listing, I got two messages, saying that  ''ETSY support is reaching out to you for the first time
Send a reply within 24 hours to show them your shop delivers top-notch service.
! Sales in your store are temporarily suspended to
complete verification. ~
Please provide your email address so we can send
you a verification form.V
ETSY support
Etsy
No contact history
Private note
Order processing system! Hello, your shop is
temporarily unable to accept new orders. To
restore the shop and see new orders in your profile,
please
write your e-Mail address in the chat. You will be
sent a notification where you can complete a
simple verification. Regards, Etsy.

And the most important thing is I have never got an email from Etsy. ''

Good night guys.

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NanaLetha
Inspiration Maker

Re: I can not publish my new listing.

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Are you getting an error message?

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Re: I can not publish my new listing.

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Yes, It says that 'we're having trouble saving your changes. Try again, and if this keeps happening Contact Etsy Support''

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ChillwolfArt
Conversation Maker

Re: I can not publish my new listing.

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@GuArtInc  The OP in this Thread (from July), was getting the same Message as you.  Are you using the App, or the new listing form?  If you're using the new listing form, switch back to the old one (I've not used the new one yet). The old listing form is much more streamlined and user friendly.  If you are using the App, switch to a mobile browser.
https://community.etsy.com/t5/Technical-Issues/Error-when-publish-a-listing/m-p/142889618

 

I hope this helps you.

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Re: I can not publish my new listing.

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Thank you so much for taking the time to answer my message. You helped me, thank you again. 

I am using the app but creating a listing on a new platform on my desktop.

 

 

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Re: I can not publish my new listing.

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I deleted the listing and started from the very beginning within 15 minutes on my desktop with the new platform and done. 

Success. 

Thank you

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ChillwolfArt
Conversation Maker

Re: I can not publish my new listing.

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@GuArtInc  I'm so glad it worked for you:)

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Re: I can not publish my new listing.

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Hi everyone 

Happy New Year.

I wish you all the best and more sales and sales. We all work hard to create something; the good part is that we LOVE creating from scratch.

Earlier today while making a new listing, I got two messages, saying that  ''ETSY support is reaching out to you for the first time
Send a reply within 24 hours to show them your shop delivers top-notch service.
! Sales in your store are temporarily suspended to
complete verification. ~
Please provide your email address so we can send
you a verification form.V
ETSY support
Etsy
No contact history
Private note
Order processing system! Hello, your shop is
temporarily unable to accept new orders. To
restore the shop and see new orders in your profile,
please
write your e-Mail address in the chat. You will be
sent a notification where you can complete a
simple verification. Regards, Etsy.

And the most important thing is I have never got an email from Etsy. ''

Good night guys.

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Re: I can not publish my new listing.

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SCAM!  Look in your "From Etsy" messages folder.  If the message is not there, it is not from Etsy.

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Re: I can not publish my new listing.

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Thank you so much for your comment.

You're right.

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