I am on a vacation mode by ETSY

[WhiteCatArtCo]

I have a problem with my account. Etsy put me on a vacation mode as I was set as incorporated business instead on as sole proprietorship. I put it as sole proprietorship, but someone from etsy set it on incorporated business instead and was asking for documentation verification about this. I was already before verified as sole proprietorship. So I put that setting back on sole proprietorship and I am verified, but you still keep me on vacation mode. Could someone please turn that vacation mode off? I am not able to contact some person from Etsy, therefore I am writing here. I also do not understand why I can not chat with anyone?

[PrimFun]

You are most likely on vacation because Etsy needs to verify your bank.  You had a sale.  That means Etsy sends a small deposit to your bank.  Did you get an email? 

I don't know why Etsy would change your information.  They normally do not touch anything in the finance area.  That is where you in put information.

Contact Etsy under Hellp using Contact us.

@ModAngie   Would you be able to help this person?  Thank you.

[WhiteCatArtCo]

Hi, Thank you for your reply. Yes they sent me a small deposit to my account and I wrote it to that section where I was supposed to write about it and pressed confirm. But there I got a message about some error and I had to fill in the account details again. So I filled in the same bank account details and they sent me the small amount again. But the amount has not arrived yet, since I filled it in yesterday. Maybe the payment will go through today.

[WhiteCatArtCo]

Well I have received that another small amount on bank account, but I have not chance to write it anywhere (in finances - payment setting there is no window to write that amount). It seems in my dashboard that all has been verified (they probably accepted that first verification of first amount), but I am still on vacation mode :((. Could someone help please?

[WhiteCatArtCo · Accepted solution]

It is all done now my shop works again.