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Plastangular
Inspiration Seeker

I am having problems with on time shipping.

by
Inspiration Seeker
‎02-06-2024 02:26 AM

After entering 2024, a total of 11 of my orders say "11 orders missing processing time". However, I shipped all my items on time, even before the processing time. I'm working with shipentegra and I think the problem may stem from here as well. Right now my star seller badge has been taken away and I don't know what to do about it.


3159736311https://www.etsy.com/your/orders/sold/?order_id=3159736311no1.01.2024--3.01.2024no
3160902147https://www.etsy.com/your/orders/sold/?order_id=3160902147yes3.01.20242024-01-094.01.2024yes
3170106080https://www.etsy.com/your/orders/sold/?order_id=3170106080yes4.01.20242024-01-095.01.2024yes
3164018261https://www.etsy.com/your/orders/sold/?order_id=3164018261no6.01.2024--8.01.2024no
3164346617https://www.etsy.com/your/orders/sold/?order_id=3164346617no6.01.2024--8.01.2024no
3176125748https://www.etsy.com/your/orders/sold/?order_id=3176125748yes9.01.20242024-01-1511.01.2024yes
3168510747https://www.etsy.com/your/orders/sold/?order_id=3168510747no10.01.2024--12.01.2024no
3168677801https://www.etsy.com/your/orders/sold/?order_id=3168677801no10.01.2024--12.01.2024no
3169967235https://www.etsy.com/your/orders/sold/?order_id=3169967235no12.01.2024--15.01.2024no
3178362454https://www.etsy.com/your/orders/sold/?order_id=3178362454yes12.01.20242024-01-1715.01.2024yes
3170168071https://www.etsy.com/your/orders/sold/?order_id=3170168071yes12.01.20242024-01-1715.01.2024yes
3170798001https://www.etsy.com/your/orders/sold/?order_id=3170798001yes12.01.20242024-01-1715.01.2024yes
3179542516https://www.etsy.com/your/orders/sold/?order_id=3179542516yes13.01.20242024-01-1815.01.2024yes
3180247304https://www.etsy.com/your/orders/sold/?order_id=3180247304yes13.01.20242024-01-1816.01.2024yes
3173228093https://www.etsy.com/your/orders/sold/?order_id=3173228093yes15.01.20242024-01-2016.01.2024yes
3181608296https://www.etsy.com/your/orders/sold/?order_id=3181608296yes15.01.20242024-01-2016.01.2024yes
3182213488https://www.etsy.com/your/orders/sold/?order_id=3182213488yes15.01.20242024-01-2017.01.2024yes
3183933986https://www.etsy.com/your/orders/sold/?order_id=3183933986yes17.01.20242024-01-2218.01.2024yes
3185418310https://www.etsy.com/your/orders/sold/?order_id=3185418310no19.01.2024--22.01.2024no
3186885330https://www.etsy.com/your/orders/sold/?order_id=3186885330yes20.01.20242024-01-2522.01.2024yes
3187664910https://www.etsy.com/your/orders/sold/?order_id=3187664910yes21.01.20242024-01-2623.01.2024yes
3179415781https://www.etsy.com/your/orders/sold/?order_id=3179415781no21.01.2024--23.01.2024no
3188103506https://www.etsy.com/your/orders/sold/?order_id=3188103506no21.01.2024--23.01.2024no
3190595118https://www.etsy.com/your/orders/sold/?order_id=3190595118yes23.01.20242024-01-2925.01.2024yes
3191252242https://www.etsy.com/your/orders/sold/?order_id=3191252242no24.01.2024--25.01.2024no
3193746290https://www.etsy.com/your/orders/sold/?order_id=3193746290no26.01.2024--30.01.2024no
3195302122https://www.etsy.com/your/orders/sold/?order_id=3195302122yes28.01.20242024-02-0230.01.2024yes
3187546527https://www.etsy.com/your/orders/sold/?order_id=3187546527yes29.01.20242024-02-0330.01.2024yes
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Plastangular
Inspiration Seeker

Re: I am having problems with on time shipping.

by
Inspiration Seeker
‎02-06-2024 02:27 AM

Order /Link to order/Had processing time?/Order placed/Ship byTracking/label date/Shipped on time?

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CappuccinoLace
Community Maker

Re: I am having problems with on time shipping.

by
Community Maker
‎02-06-2024 02:43 AM

The ones that say "no" in the "had processing time" are back end etsy glitches. As you cannot publish a listing without a processing time.

Nothing you can do until etsy fix this ongoing glitch.

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SVGRox
Conversation Maker

Re: I am having problems with on time shipping.

by
Conversation Maker
‎02-06-2024 02:50 AM

Let's hope they fix this glitch along with rest

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BagmakerSupply
Community Maker

Re: I am having problems with on time shipping.

by
Community Maker
‎02-06-2024 10:37 AM

@Plastangular: This is an on going issue that has been reported numerous times recently in this forum where some orders "lose" their processing time. There is a November 2022 response ("solution") from an Etsy Admin to this issue at https://community.etsy.com/t5/Technical-Issues/Missed-star-seller-due-to-apparently-missing-processi...

I don't believe that the underlying data has ever been corrected for anyone experiencing this issue.

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