SarahCottaPlants
Inspiration Seeker

I am a long time Etsy seller, but getting "Access Denied"

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When trying to access the "Peer to Peer Critique of your Listing" Getting the following error:

This content may only be intended for Etsy Sellers. Log in to the Etsy Community Space. If you are still unable to access this content after logging in, then you do not have sufficient privileges to perform this action.

I am an Etsy seller. Does anybody know what is causing this? 

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ModAngie
Community Specialist
Community Specialist

Re: I am a long time Etsy seller, but getting "Access Denied"

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Thanks @SarahCottaPlants for the report! During the implementation of our new process - requiring log in to view most posts in Etsy Forums to help protect user privacy - we know that some of you experienced access issues. 

We believe we’ve fixed most of these issues as of today, and we apologize for any frustration this may have caused. Please refresh your login and you should be able to access all forums if you’re an Etsy seller — click here, and we’ll log you back in automatically.

 

If, after trying to log back in, you are still having trouble accessing all forums, please reach out to us directly via community@etsy.com so we can investigate further. Many thanks again!

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NanaLetha
Inspiration Maker

Re: I am a long time Etsy seller, but getting "Access Denied"

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Did you log into the forums?

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SarahCottaPlants
Inspiration Seeker

Re: I am a long time Etsy seller, but getting "Access Denied"

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Yes, how else would I make my post?

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NanaLetha
Inspiration Maker

Re: I am a long time Etsy seller, but getting "Access Denied"

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Because you can post under technical without being logged in to the forums.

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SarahCottaPlants
Inspiration Seeker

Re: I am a long time Etsy seller, but getting "Access Denied"

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Even when I click the link, here's what I see:

 

https://imgur.com/a/3zQct4W

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Re: I am a long time Etsy seller, but getting "Access Denied"

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@SarahCottaPlants it could be a site glitch ... I remember some months back, forum users randomly got that message when they were tinkering with things on the boards 

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ModAngie
Community Specialist
Community Specialist

Re: I am a long time Etsy seller, but getting "Access Denied"

Jump to solution

Thanks @SarahCottaPlants for the report! During the implementation of our new process - requiring log in to view most posts in Etsy Forums to help protect user privacy - we know that some of you experienced access issues. 

We believe we’ve fixed most of these issues as of today, and we apologize for any frustration this may have caused. Please refresh your login and you should be able to access all forums if you’re an Etsy seller — click here, and we’ll log you back in automatically.

 

If, after trying to log back in, you are still having trouble accessing all forums, please reach out to us directly via community@etsy.com so we can investigate further. Many thanks again!

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SarahCottaPlants
Inspiration Seeker

Re: I am a long time Etsy seller, but getting "Access Denied"

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Thank you so much!  It's fixed now yay!

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