I Urgently need advice on a suspended shop

[QuintessenceNHDesign]

Hi there

Both of my shops show that they have been placed in vacation mode due to suspension. I have tried to make a payment, but it does not show any outstanding amount. How do I get it unsuspended? Why can't we email someone about this?

None of the options in the help section works and yet I cannot do anything to have it unsuspended.

PLEASE HELP!!

[NanaLetha · Accepted solution]

You need to check your email.

[QuintessenceNHDesign]

Thank you! I found the problem.