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How long before a call back for an escalated issue

Hey everyone, 

I was hacked.  Someone gained access and created a 2FA code and changed bank account information.  Contacted ETSY already and issue was escalate as urgent.  Just curious as to how long this process takes.  Whoever has access has been transferring money over to an account instantly now.  Really hope etsy can fix this and get me back in order.   

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Re: How long before a call back for an escalated issue

Did anyone help you out?!

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