BestResumes
Inspiration Seeker

How is this digital content created in Core details not saving

I’m encountering a recurring issue with the core details in the listings. When I select “How is this digital content created?” and then “Created by me,” the option fails to save. This problem has persisted for the past two days and affects all listings. I’m using Google Chrome as my browser.

 

Is anyone else experiencing the same issue?

 

Many thanks your assistance in resolving this matter. 

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NanaLetha
Inspiration Maker

Re: How is this digital content created in Core details not saving

I never have that problem because I always use the duplicate feature from another listing then edit the new listing.

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BestResumes
Inspiration Seeker

Re: How is this digital content created in Core details not saving

I'm updating older listings that sell often ,and I cannot do that. 

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PrimFun
Community Maker

Re: How is this digital content created in Core details not saving

I don't know if this is a display issue only as this in the core details has been going on for months.  Others have reported it for handmade and vintage.  Are you unable to move forward?  Is it stopping you from publishing?  I did one and I was able to publish.  See if you can publish.  If it stops you, you may need to contact Etsy.

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Re: How is this digital content created in Core details not saving

I'm having the same problem, and it's been the same way for a month or so on many different listings. It's worrying because if they start using this information in the future, my items may be excluded from search/deactivated or something for not completing something I am not able to complete.

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PrintablePNGs
Inspiration Seeker

Re: How is this digital content created in Core details not saving

i am also having this problem

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