How do I speak to someone at Etsy? How do I change my number?

[CocoandGumdropsBowCo]

Why is there not a contact number for customer service when I have a shop account?

I need a contact number, I need to change my phone number and there is no option to update it.

[NanaLetha]

Did you look at your account settings>security? 

[BagmakerSupply]

@CocoandGumdropsBowCo  :  Why there is no phone number for Etsy is on oft-asked question in this forum and I do not believe there has been an official answer that satisfies sellers. If @NanaLetha's suggestion does not work for you, you can open a support ticket through Dashboard > Community & Help > Contact Us

[CleanbyAnnieb]

I'm having the same issue. Why can't I find out how to change my phone number? This is silly

[TheHomespunLoft]

@CleanbyAnnieb @CocoandGumdropsBowCo 

If you go to Finances... then Payment settings..Addresses-- You get the Taxpayer address and then you can edit your name/addy/phone # there. I just tried it and it works.

[WalkBackInTimeWithMe]

Great Question Seller support appears non existent.. No phone number, Only open a case and then wait forever to get a response. *7 days now still no response.

[BagmakerSupply]

@WalkBackInTimeWithMe  : Did you receive any sort of an eMail from Etsy? Every eMail from Etsy should have a link something like "I Still Need Help". Click on that link (or actually reply stating that you still need help) to keep the report alive otherwise they assume the matter is resolved. You may have to do this innumerable times before anything is done but do not give up.

[SugarTaffySoap]

@CleanbyAnnieb You can request a call back from Etsy on weekdays only.  Go to your Shop Manager>Community & Help>Contact Us>Selling on Etsy>

[IlexUnicaDesigns]

I miss the days when you could actually talk to an Etsy person. So sad