How can I reach Etsy?

Hello etsy family

First of all, I hope that the low sales currently experienced will improve as soon as possible.
Never lose hope, always try to do better.
I trust the Etsy team. We hope we get through this bad period as soon as possible.

I haven't been able to reach Etsy Live Support for about a week. I did not receive any restrictions. I think the Etsy Live Support employee I last talked to may have forgotten to end the chat. I can't think of any other reason.

I tried typing Chat with an agent in the live support chat and there is no result.

The robot does not appear.

Occasionally the robot comes and says it will connect me to an Etsy team worker, but there is no progress.

I request help.

I also sent an email to the etsy team 4 days ago. There is no answer.

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Re: How can I reach Etsy?

Did you open a support ticket? Go to dashboard>help>contact us

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Re: How can I reach Etsy?

Yes I did this 3 days ago. still no answer. sad

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ManCaveMotors
Inspiration Seeker

Re: How can I reach Etsy?

 

That only brings me to the Frequently Asked Questions - I'm starting to HATE ETSY

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Re: How can I reach Etsy?

I am going through the same thing and I have been waiting for 18 days but have not heard anything back. And I couldn't contact online support because the robot wasn't working.

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