Holiday mode swipe button issue!

[CraftydollsByPaula]

Any suggestions as to why the holiday mode swipe button will not let me switch it on! I've tried everything. 

I'm flying out of the country today, so if I get an order im stuffed! Of course I can let the buyer know via message ..but it will go against me with Etsy! 

I'm happy to continue to sell whilst away but it means my items won't be dispatch on time! 

Help please!

[CappuccinoLace · Accepted solution]

Are you using the app?

The holiday mode on a browser is a on or off radio button selection, not a swipe.

Perhaps try using a browser.

[CraftydollsByPaula]

Hi yes using updated app... its ok.. ive had the problem resolved..many thanks

[Angelattic1959]

I’m having the same problem. It’s on holiday mode and it will not swipe off

[ArtDollsbyJD]

@Angelattic1959   Your shop is not on vacation.  It is open but needs some serious attention such as shop policies and about page. 

If you are seeing banners in shop payment area then you may need to look for an email from Etsy.  They may be looking for ID. 

[GiftsMadeByLorraine]

Hi how did you resolve the problem? I’ve got the same issue x 

[ArtDollsbyJD]

@GiftsMadeByLorraine   Your problem is different from the OP's.  She was going on vacation.

You are on vacation probably because you have not verified your bank account?  

[GiftsMadeByLorraine]

Thanks - I’ve been off Etsy for 2 years- so updated payment card for billing, but forgot about card details for payment- this will also probably need updating. 
Thanks got your help x