Both our stores were put on holiday mode without warning and without an explanation. It says "Your shop will stay in Holiday mode while we review your info This means you won't be able to receive new orders until we finish verifying your info (which usually takes up to 48 hours after you uploaded your document). No need to do anything else right now – we'll reach out if we need more details from you."
This is terrible timing as this is the busiest time of the year. It's been well over 48 hours and it is still in holiday mode. How do I get this resolved ASAP? What did you do if this happened to you?
your not alone there are many like us in the same boat !
Same here!! my shop was put into Vacation Mode too...hope I will getting some email to address what happened.
We’ve been shut down since the weekend as well. I’ve seen some shops that have been able to get activated again which gives me some hope, but for the most part, the majority are still stuck in vacation mode. It is truly awful
I have been putting this in the forced vacation threads:
I wonder if this would make a good news story...maybe those whose shops have been put on vacation without an explanation can contact CNN. This is their email:
Email: help@cnn.com
I bet they would be interested.
And they have HELP in their email!
Yep still waiting on literally any information. Chat has been really unhelpful. They dance around the question and then end the chat. Even have a support ticket but no response after 4 days.
@VintagePrintsShoppe: "Both our stores were put on holiday mode without warning ..." Are you aware that Etsy requires that "you must list all the shops you run in the Public Profile section of each account" https://help.etsy.com/hc/en-us/articles/360017604474-How-to-Open-a-Second-Shop-on-Etsy?segment=selli... ? Etsy seems to be cracking down on technical violations.