Help!

How do I get Etsy support to help me?? I have sent in several requests that are 2-3 weeks old with no reply. I am trying to sell on Etsy but they say my business name is wrong (it's not). They took my $15 and my .20 for my first listing, then suspensed my account and now they won't help. I have contacted the IRS and local government and they both say my account and tax IDs, business name, everything is valid. What do I do?? 

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BaggieAggie
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Re: Help!

Hi there!

The names on your Etsy account and your bank account must be absolutely identical. No differences whatsoever, no matter how small.

I hope this helps.

 

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Re: Help!

Is the name the same on everything?

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Re: Help!

Are you trying to set up for the first time with a business? I'm not positive, but I think I've seen that you need to register as yourself first (your name, your SSN#), then you can change it to a business. Maybe someone that's done that can jump in and verify if that's correct, but I know I've seen posts where people were having issues, they did that, and then it worked just fine. I assume it's because Etsy was originally created for sole proprietors, and accounts need to be linked to a single person, so that needs to be the first step. 

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