Help needed

I am trying to update my listings and am now being bombarded with requests for my email address as Etsy is not allowing them to purchase items without it.

How do i get to speak to someone about this,

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NanaLetha
Inspiration Maker

Re: Help needed

Mark all those messages as spam!

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Re: Help needed

I have tried this, will try again

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NoFrogsAllowed
Conversation Maker

Re: Help needed

Etsy already has your email.  It is a scam.  Spam the messages.

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Re: Help needed

Read this announcement from Etsy: https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/td-p/143158945

Etsy will never require you to provide your email address to complete a purchase; any requests for such are scam attempts and those messages should be marked as "spam" - do not reply to them.

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Re: Help needed

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Re: Help needed

There's NO need to talk to anyone about this. It's a scam.
It's a scam to STEAL your money by sending you to a FAKE Etsy page so you could enter your bank/CC info to they could steal your money.

Did you not see a pop up on the message page that if a message was from Etsy it would be in the "FROM ETSY" section on the message page?
If it's NOT there it's NOT from Etsy.

You also should have had a light orange BOX warning right on the message section about these scams.
BUT if you clicked "OK I got it" without reading the info, then you won't see it again.

There's plenty of info on the help pages about getting paid here.
A MUST read for any new seller before they ever open a shop.

There's nothing that states on the help pages that you have to send Etsy or a buyer your email, your bank/CC info etc to get paid. 

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