Hi. I am new to selling with Etsy. I want to sell Embroidery Design Files, that I create. When I go to upload the files, it tells me that the files are not supported. What am I doing wrong?
What format are the files?
You can only use the following:
File names are limited to 70 alphanumeric characters, periods, underscores, or hyphens.
And files need to be below 20mb.
She is making SVG files so I assume that's what she is trying to sell. I don't have those, but I have seen others selling them. OK I looked at other shops, and they are selling SVGs in zip format sometimes along with a PDF or JPG file. Zip is a compressed format . You can get WInzip for free , do a search.
The files I need to upload are Embroidery Machine files. For example JEF, and DTS.
You will have to put JEF and DTS files in a ZIP folder to send it. Zip is an approved file type with Etsy.