ampersay
Community Specialist
Community Specialist

Heads up: Some sellers will need to review their business info soon

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The Etsy marketplace and sellers’ businesses continue to grow. And with all that growth come new requirements and regulations to keep up with, such as the INFORM Act, the Digital Services Act, and evolving local tax regulations. 

To meet these new requirements, next month we’ll start asking some sellers to add or update their business information. Whether or not you’ll be asked to review your details depends on where you sell and your sales volume.

Collecting this info helps us keep the Etsy marketplace safe and compliant and creates a better experience for buyers—so they keep coming back knowing that Etsy is a trusted place to shop. 

To make things simple for affected sellers, we’ve streamlined all of these requirements into one simple process. When we ask sellers to review their info, we’ll check off the boxes for each regulation that applies to their business.

If one or more of these regulations apply to your shop, you’ll receive a personalized email from mail@etsy.com outlining the details we need from you.

We’ll only ask for you to review and update information within your Shop Manager on Etsy.com—we’ll never ask you to share your password or sensitive personal information via email.

Etsy’s Privacy Policy applies to any information you share with Etsy. You can read it here.

Comments or questions about this announcement? Share your thoughts in this quick survey. If you have specific questions about your account, you can reach out to Etsy’s Support team in our Help Center

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ampersay
Community Specialist
Community Specialist

Re: Heads up: Some sellers will need to review their business info soon

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A quick follow up on this post: We’ve started sending emails to affected sellers today and we’ll continue to send emails to sellers who qualify on a rolling basis through the end of this year. There’s nothing you need to do unless you receive an email from us instructing you to review and update your info. If this applies to your shop, you’ll be asked to review information about your business such as your name, address, phone number, tax ID, or any production partners you might work with to help physically produce special and unique items based on your own, original designs. We’re committed to keeping Etsy special, unique, and safe. Taking the extra step to meet these new requirements will help us continue to protect what makes Etsy, Etsy and keep our community safe. 

A quick reminder: The email will come from mail@etsy.com. We’ll only ask for you to review and update this information within your Shop Manager on Etsy.com—we’ll never ask you to share your password or sensitive personal information via email.

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ampersay
Community Specialist
Community Specialist

Re: Heads up: Some sellers will need to review their business info soon

Jump to solution

A quick follow up on this post: We’ve started sending emails to affected sellers today and we’ll continue to send emails to sellers who qualify on a rolling basis through the end of this year. There’s nothing you need to do unless you receive an email from us instructing you to review and update your info. If this applies to your shop, you’ll be asked to review information about your business such as your name, address, phone number, tax ID, or any production partners you might work with to help physically produce special and unique items based on your own, original designs. We’re committed to keeping Etsy special, unique, and safe. Taking the extra step to meet these new requirements will help us continue to protect what makes Etsy, Etsy and keep our community safe. 

A quick reminder: The email will come from mail@etsy.com. We’ll only ask for you to review and update this information within your Shop Manager on Etsy.com—we’ll never ask you to share your password or sensitive personal information via email.

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