Has the feature of Shop Updates gone?

[Yachur]

It doesn't exist in the new app, but I also cannot find it in the browser version (it used to be in the Marketing section, under the Social Media tab, but it's not there anymore).

[TheWestcountryWitch]

I believe etsy have started removing the shop update feature--the new app is half baked and not finished (god knows why etsy has forced us to start using it) but I think they have been working on completely removing shop updates in favour of Etsy Explore. 

[Yachur]

very sad if they decided to removed the feature. I haven't heard about Etsy Explore yet. I'm going to check it out (maybe it has something to it). Thank you.

[Amaradorn]

You could only create shop updates using the old 'Sell on Etsy' app. There may have been a webpage under the Marketing tab in the browser version but it was only to explain how it works.

[PillowDetails]

Not available on the new app.  On the app homepage there is a "feedback" button in the lower right.  If enough people request Shop Updates, maybe they will add them back.

[SVGRox]

Definitely feedback on the app as hopefully they will improve it sooner rather than later

[StudioPienza]

I am experiencing the same thing: I don't see a way to make Shop Updates in the Etsy Seller app (purple icon) and the Sell On Etsy app (white icon) is no longer available. HOWEVER, if I go on the Etsy app (orange icon) I can see Updates for shops that I follow. How did they get their new items/news/sale items to show up there I wonder?!?! Are these Updates just populating automatically now?

[PillowDetails]

I have updates in my shop that I made when the old app. Was still usable.  I am sure it's the same with other shops - take a closer look, they are all dated.

[StudioPienza]

Yes, I can see my old Updates but I can't make new ones.

[NoFrogsAllowed]

My old shop updates have vanished from my shop also.  You can share with the new app, but it is everything in the listing, as far as I've been able to tell and I don't want to share the whole listing.  Then there is no inducement to go to your shop.  Also you can only share listings and not feedback, etc.

[Spiderbite]

I haven’t seen a way to do updates in the new app. Last week the old app stopped working which is when I made my last update. Dang! It was useful and seemed to bring people into my shop. Making videos is much more time consuming… I can’t really do a well done video everyday.

[FallenAngelBrass]

When Etsy rolled out Shop Updates (along with the About page) in 2015 we were able to create updates in the browser on a desktop/laptop.  Then Etsy limited Shop Updates to the seller app only.  Now we can't create any shop updates because the new seller app doesn't have it. 

[eclipsee]

But why is that? It doesnt make sense, as Etsy shop updates was very good tool to promote new listings, sales etc.....

[StudioPienza]

Here is what I am now thinking: in the new "Etsy Seller" app (purple icon) there are lots of features to do video updates. Etsy keeps saying that buyers respond to videos, so I think they are trying to get us to do videos rather than just static images and text like we could do on the old app. Videos are fine, but I don't always have the time or desire to do a video.

[ModKenneth · Accepted solution]

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