Had to go to account setting to see my dashboard? Now what?

Upon signing in this morning, I could not see my dashboard. It was not accessible anywhere! I finally found it by going into my account settings! What on earth is Etsy doing now? 

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Re: Had to go to account setting to see my dashboard? Now what?

Right now, I can only get to my shop manager, dashboard pages, etc. by going into my account settings. 

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Re: Had to go to account setting to see my dashboard? Now what?

I have my dashboard link saved in Firefox and it works as normal: https://www.etsy.com/your/shops/me/dashboard

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After9Marbles
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Re: Had to go to account setting to see my dashboard? Now what?

Awesome idea. Just did the same in case I have the same issue.

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BlaqKat
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Re: Had to go to account setting to see my dashboard? Now what?

Are you using the app or a desktop browser?

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Re: Had to go to account setting to see my dashboard? Now what?

That's a good point, that did not occur to me, as I always use my desktop browser to view my dashboard, not the app.

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Re: Had to go to account setting to see my dashboard? Now what?

I only ever use desktop. It was fine until this morning. Now if I go off of my shop manager page, the only way I can get back into it is by going to account settings page. 

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TailoringByDebra
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Re: Had to go to account setting to see my dashboard? Now what?

Overnight, etsy changed the location of the dashboard icon and moved it all the way to the righthand side. Could this have somehow caused one of the world famous etsy glitches for some shops? Maybe just for certain browsers?

I can see my dashboard icon and access it as usual. 

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Re: Had to go to account setting to see my dashboard? Now what?

Because there was a message from Etsy stating my favorites have a new look I am assuming this isn't a test. If others aren't seeing it yet it may be rolled out soon to all?  Etsy has moved things around a bit which is likely because a test was found to be positive for shoppers.  The shop manager can still be clicked on from the tool bar.  It's now the last icon on the Etsy tool bar when working on a computer.  I feel this will be better for shoppers who are not sellers because it's easier for them to locate their favorites and deals. 

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Re: Had to go to account setting to see my dashboard? Now what?

Well, the link on the tool bar for  shop manager was missing until a few minutes ago! fun fun fun smh

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Re: Had to go to account setting to see my dashboard? Now what?

My shop manager also included the Etsy notice about the new privacy policies. 
They include a link to them. I did click and surprised to see that the notice did not go away, it's still there.

Maybe this has something to do with access? They want to be sure shop owners see the notice?

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Re: Had to go to account setting to see my dashboard? Now what?

I have nothing about the new privacy policies, only ....

You’re one of 3.5% of sellers who are likely to benefit even more from Etsy Ads, based on your inventory and current performance. Just click “Start advertising” and we'll create your first campaign with a recommended daily budget of $2.00

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Re: Had to go to account setting to see my dashboard? Now what?

@CraftyCornishMaids  - On my main dashboard page I see "Shop Advisor", the bell icon followed by:

We updated our privacy policy

These changes to our privacy policy affect you as an Etsy shop owner.

 

To the right of this is the link to read the policy. 
Though some might wonder. The page starts out with "took effect on July 24, 2023". But scroll to the bottom & it indicates Last Updated on June 20, 2024. I'm sure my brain would explode trying to compare old to updated, lol. But there must be something there. 

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Re: Had to go to account setting to see my dashboard? Now what?

Why do shop owners have to search to get into their page info? Getting tired of all the changes for sellers and no help for the problem issues with the site.

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BlaqKat
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Re: Had to go to account setting to see my dashboard? Now what?

It's like they are going out of their way to make it harder to do our basic job of SELLING, with every new change and faff they are doing!

It feels like the boat is taking on water and Etsy is at the back drilling holes in the bottom of the boat

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Re: Had to go to account setting to see my dashboard? Now what?

Yet another reason I will be closing my shops by the end of the year.  Why do they make everything so difficult for sellers. 

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ChillwolfArt
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Re: Had to go to account setting to see my dashboard? Now what?

Upon Signing In a short while ago, I entered my Dashboard thru the Shop Manager Icon (which for me and other), is now on the far Right, top of page (desktop computer, Chrome).  Yesterday and on other days, I would receive the Home Page Pop Up that @NancyQstudio  described "(Your Favs have a new look"). I didn't get that today, but it fluctuates. I also saw the Update to the Privacy Policy. It feels like there are several things being tinkered with all at once, and most likely glitches going hand in hand with everything. 

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Re: Had to go to account setting to see my dashboard? Now what?

I'm here for the same reason...I'm on Chrome, laptop, and couldn't figure out how to find my dashboard. I finally clicked on "messages" and got there that way.

Thankfully all you wonderful sellers are so helpful and on top of things because I found the elusive shop manager icon after reading this thread!

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Re: Had to go to account setting to see my dashboard? Now what?

So where is this new privacy policy that some of you have referred to? I'm not seeing it.

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ChillwolfArt
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Re: Had to go to account setting to see my dashboard? Now what?

@PeggyCollinsPhotoArt  Yesterday it was in my Shop Dashboard/Manager (I never know what to call it:) I read the article, then clicked on the X to remove the Announcement. I think it may be in the Seller's Handbook. Let me go see if I can find it for you; I'll be back:)

ETA: Here you go. Bottom of Page: About > Policies.  Our House Rules > Privacy Policy
https://www.etsy.com/legal/privacy

 

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Re: Had to go to account setting to see my dashboard? Now what?

The shop manager button moved to the end of the line in the upper right.

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Re: Had to go to account setting to see my dashboard? Now what?

Yeh, now it is on my page but this morning it was missing for approx. 2 hours! Etsy has serious tech issues. 

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