HOW DO WE CONTACT ETSY ANYMORE?

[JJCustomFloralDesign]

Everyone seems to be having the issue I am...

Quite a few of my thumbnails are EXTREMELY zoomed in & you cannot even see the product. I went into editing & it shows it is accurate there but not reflecting that in my shop. I am not sure how to report this to Etsy... ??

They used to have a chat feature, able to create a request & even a phone number - I do not see any of that now. I have a phone number for Etsy I used a long time ago still in my cell and if I call it - error. What can we do?

[pennyemporium]

perhaps one of these links may help you:

callback feature:
https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_manage_listings-callback

chat & email:
https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_update_account_email-contact_selec...

[SugarTaffySoap]

@JJCustomFloralDesign  For chat or call backs on the weekdays you can go through Shop Manager>Community & Help>Contact Us>Selling on Etsy>(select appropriate dropdown)> I Still Need Help>... Call backs are 7 a.m. to 9 p.m. eastern time in English.