HOLIDAY MODE

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My ID is on holiday mode since 2 months. I don't understand anything what should I do ?

i don't see any option to submit documents. But this message showing on my dashboard that ' Your shop will stay in Vacation Mode while we review your info. This means you won't be able to receive new orders until we finish verifying your info (which usually takes up to 48 hours after you uploaded your document). No need to do anything else right now—we'll reach out if we need more details from you' . 

I don't have any other source to work apart from this. 

Please help me to solve this problem so i can do work on etsy

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ModAngie
Community Specialist
Community Specialist

Re: HOLIDAY MODE

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Hello,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.

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ModAngie
Community Specialist
Community Specialist

Re: HOLIDAY MODE

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Hello,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.

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