QueenBeeCincy
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Frozen account - please help!

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Hello! So about 2 1/2 weeks ago I updated my tax information to my new LLC and EIN. Etsy said they couldn’t verify it and froze my account. They had me upload documentation to prove the info I entered was correct, which I did, but they still haven’t verified or reached out to me at all and my shop is still frozen. I’ve tried to contact them every way I could find and I’m not having any luck. Any recommendations would be greatly appreciated!!

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ModKenneth
Community Specialist
Community Specialist

Re: Frozen account - please help!

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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ModKenneth
Community Specialist
Community Specialist

Re: Frozen account - please help!

Jump to solution

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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