My customers-friend and family (not scammers) are getting an error message when trying to checkout that says "Oh Dear. There was a problem submitting your order. Please give it another shot. If you continue to have problems, please contact support. This happened to two separate people trying to order two separate listings last night. tech support called but said they would send to tech support and tech support would email but there is no response today so terrible "support".

 

Re: Friends and Family Cannot Order from my shop

Jump to solution

@EccentricHandbags 

 

Well, if you don't like them, by definition, they would not be a friend. Maybe a "frenemy"?

 

What I would like to know is how Etsy would know who is your friend. I have hundreds of dog friends scattered all over the US and the world. I have  a GOOD friend who lives in Australia. (She even came to visit me) and several in Canada and  Europe--all met thru "dogs".

 

If Etsy knows who all my friends and family are I find that rather scary!

 

I have NO family here--the closest is about 400 miles away.

Translate to English There was a problem fetching the translation.
1 Like

Re: Friends and Family Cannot Order from my shop

Jump to solution

(Yet another revision, sorry...) I'm sure any company collecting data for marketing knows more about us that we'd like them to know. 

Translate to English There was a problem fetching the translation.
0 Likes

Re: Friends and Family Cannot Order from my shop

Jump to solution

@Adorabilities 

 

I suspect you are right--but I still think it would creep me out if Etsy knew who all my friends are!

Since a lot of us do not use social media how would they . IS Etsy somehow monitoring our emails? Telephones?

Translate to English There was a problem fetching the translation.
3 Likes

Re: Friends and Family Cannot Order from my shop

Jump to solution

Knowing how much they take from your profit, I wouldn't want them to buy on Etsy, I would do it offline and use pay pal which only takes a smaller cut or Venmo or even go old school and send you a check. Unless you want them to leave a review... which would technically be shilling I guess.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
ModJose
Community Specialist
Community Specialist

Re: Friends and Family Cannot Order from my shop

Jump to solution

Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.