Free Listings Option Not Working

Every month I receive from Etsy 15 Free Listings. Last month I noticed that sometimes when I try to use the option it would charge the .20 fee and take away one of my free options. This month is even worse, every time I go to list a new item it charges the fee.

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LastCentury
Community Maker

Re: Free Listings Option Not Working

are you subscribed to Etsy Plus?

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Re: Free Listings Option Not Working

Yes I am.

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LastCentury
Community Maker

Re: Free Listings Option Not Working

 I thought etsy plus shops looked different, with larger featured images etc.

Maybe your subscription has glitched? Check your account settings?

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TBQSC
Community Maker

Re: Free Listings Option Not Working

Check your etsy account ... it will show a charge for each listing, but it will also show that you got credited for those same 15 listings.  If it is not showing the credits, then you need to contact Etsy and inquire wih them about it.  

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