France - Unbale to Open Etsy Pages

Hi

Just wondering if anyone is having this issue, I have been contacted by 2 of the French customers, who are unable to see or purchase from my store.

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NanaLetha
Community Maker

Re: France - Unbale to Open Etsy Pages

Are they getting an error message?

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Re: France - Unbale to Open Etsy Pages

OP, generally that's the opening to a scam. If they are using phones, tell them to use a computer. 

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AzureCreations
Inspiration Seeker

Re: France - Unbale to Open Etsy Pages

Hello...I am also getting same issue. Receiving "UH-OH, there was a problem...any help is appreciated

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OwlAlwaysKnit
Conversation Maker

Re: France - Unbale to Open Etsy Pages

@AzureCreations your shop shows you are taking a break and you have no listings.

@AustralianOpalHunter  I am in France and from what I have read in the forums we can no longer buy items over 150€'s, when I click on an item it states ' not available in your region' but the page opens for anything under that price.

Edit. Just found the other post about this 

https://community.etsy.com/t5/Managing-Your-Shop/Cant-accept-orders-from-France-from-outside-EU/m-p/...

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Re: France - Unbale to Open Etsy Pages

I'm in France.  Yes this ^^^^

I can see your shop, but try to open high value items gives me the 'Sorry, this item is unavailable in your region.' message.

And yes, it is because of the item value above 150€.  I have looked at items from other non-EU countries above 150€ and the same message pops up.

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