ApexDesignForge
Inspiration Seeker

First sale today just returned to zero revenue?

So I made my first sale this morning, felt good. For 17 hours the sale showed as completed on all ends. Revenue and sale numbers were correct on the dashboard...until just an hour ago the sale and revenue dashboard indicator just returned to zero...I have no idea what just happened. I checked transaction history and everything appears normal.

The problem is, if by chance the buyer defaulted on his payment they are still using my mockup I painstakingly created to help sell their product...

What do I do? wait it out? Try and contact support?

This is just so bizarre... 

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BootifulLabels
Conversation Maker

Re: First sale today just returned to zero revenue?

Have you tried refreshing the screen on your Dashboard, I have noticed Etsy pages can tend to remain static and/or revert to prior readings randomly.  Usually a refresh will bring back the detail.

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Re: First sale today just returned to zero revenue?

I don't know if this is the cause but do you have your stats set for Today? Try changing them to Yesterday.

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ApexDesignForge
Inspiration Seeker

Re: First sale today just returned to zero revenue?

I had it set to All Time, apparently it seemed like it was a glitch because the sale returned so I guess everything is ok. I appreciate the help. 

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