Forwarded Domain to Patterns showing Unsecure and won't redirect

[INMKDesigns]

I'm getting an SSL error when trying to redirect my domain to my Patterns website. I have a SSL certificate in place with the host, so that isn't the issue. What can we do to fix this?

[BagmakerSupply]

@INMKDesigns: There are quite a few posts in this forum about your issue. The only SSL certificate that "matters" is the one on the final server (Pattern in this case). Pattern support seems to have been abandoned by Etsy but perhaps this will be of some help to you https://www.etsy.com/codeascraft/how-etsy-manages-https-and-ssl-certificates-for-custom-domains-on-p...

[INMKDesigns]

so who do I contact to get this done, or how do I get it done? I thought I needed to post here to get the help.

Thanks!

[BagmakerSupply]

@INMKDesigns: Not sure what to tell you. This is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts).

Perhaps another Pattern user can help you as it does not seem that any Pattern issues have been directly addressed by Etsy recently in this forum.

[INMKDesigns]

thanks! I actually found where to open a ticket so I did that. I appreciate your help!

[ChillwolfArt]

@INMKDesigns  I've never used Pattern and  have no knowledge of it, sorry.  Just wanted to add; I saw where you stated you opened a ticket.
Should that ticket come back and not address your issue, don't start another ticket.  Rather, Reply directly onto that ticket "I still need help."

I hope you get this resolved.

[hopeandjoystudios]

I had one in the early days and had the same issue and could not get help with it so I just dropped Pattern

[MrsBunnyBrooks]

I had everything working fine then closed my pattern site to try my hand at my own site.  I am back now as etsy has some things here that take me forever to get done on my own site.  Anyway once i reconneced the exact same domain on pattern i used before and always use, it is now showing me the SSL certificate issue where my site is not showing because of security issues.  I really need this to work as my domain i have had for years and it is how ppl find me.  I cannot find a way to contact anyone or open a ticket.  the qestions i had in technical support directed me here and said to go get help in the forum.  I need etsy tech support.  the hurry up and take the money so they need to help me fix their broke stuff

[ModJose · Accepted solution]

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