Forced vaction mode

[byEmmiSeto]

Hello! my account was forced into vacation mode back on the 24th of November 24. Originally I received an email asking me to provide a valid form of ID. I have uploaded my ID and it shows it has been verified however my account still remains in vacation mode. I've had my account for over 2 years and sell digital products without any issues. 

Anyone else experienced the same thing? If so, how did you resolve it? I've lodged an appeal however, I haven't had a response.

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.