Forced vacation mode for over a month. No response from Etsy. Please help.

[MeepleSource]

I am very frustrated. Our shop has been on forced vacation mode for over a month and Etsy is not responding. What can I do to get an actual human being to look at this and fix it?

[NanaLetha]

You need to check your email. Etsy most likely ask you to upload your ID.

[ModAngie · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.