Forced Vacation Mode

[PoppingpixelsShop]

Hello Etsy,

I am attempting to become a new seller. My account was forcibly placed on vacation mode. The only reason I could think of after going through all my forums and documents is for some reason my phone number auto filled in the field meant for my address. I corrected it and hit submit to Etsy but I am still stuck in vacation mode. With no way to contact I am unsure if that was the sole issue and it just has not made it to approval status or if there is something else that is not in order. The banner says to check my email but I have no emails about this in my inbox or spam/junk. 

Thanks! 

[PlatypusDream · Accepted solution]

It can take quite a while to verify your information with Etsy.

Make sure that everything you upload matches your documents EXACTLY.

You can contact Etsy via the Seller Dashboard:

https://help.etsy.com/hc/en-gb/requests/new?segment=selling#issue_opening_and_setting_up_a_shop-cont...

[PoppingpixelsShop · Accepted solution]

Wow. Thanks so much! I had such a hard time finding a way to contact them. Big help, thanks!!