Forced Vacation Mode after the first sale

[KittiTemplates]

Hello,

How to get out of Forced Vacation Mode?

I sold my first product, and Etsy put my shop in Vacation Mode. They asked me to upload a valid, non-expired ID. (When I registered, I used a different ID, which has since expired.) I uploaded the new one immediately, but it's been a week now.

How can I resolve this? Every time I chat with support, they just say they'll send an email. I'm starting to lose hope. I sent email tickets too, but nothing, just bot answers

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.