[EDITED TO ADD: Ooo, it looks like there are a few other threads in the forums about USPS being really delayed/backed up due to the holidays. So perhaps that is the cause of what's going on with your packages]
I’m sorry this has been your experience!
I’ve used first class (now ground advantage) shipping for years, for both of my shops and it’s been basically fine. My items are also small, either jewelry or jewelry supplies, so similar in size to what you offer. Yes, there has been the occasional package that has gone missing, and there are also times where tracking does not get updated, or the package takes a crazy weird detour to get to the destination.
But I’ve not had an issue where tracking numbers themselves are incorrect. I assume you’ve been purchasing through Etsy labels and making sure weight/dimensions are correct??
Also, on a side note - your shop banner and announcement indicate you are doing a sweepstakes, and I’m not sure that is allowed on Etsy. Regardless if it is or not, I’d recommend making sure you are following all laws in your state regarding sweepstakes. (For instance, most states prohibit giveaways/sweepstakes that require a purchase in order to win - you need to offer another way to enter that does not require a purchase.) Is your state government or the FTC going to come after you? Probably not. But since you’re posting here in the forums and directing people to your shop, it sets you up for scrutiny, so I figured I’d mention it.
