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Featured Items - Constant Problems

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I'm soooo fed up with the constant problems with the Featured Items not working properly. I waste an incredible amount of time trying to update the Featured Items for my page. Unstarring doesn't work after multiple tries. The Quick Edit function is no help. I reached out in chat one time and was told Engineering is aware of the issues and working on it. This seems pretty basic to me - why can't the Etsy Engineering team get this right? I use this to promote items that aren't on page one of my shop and it's nearly useless. 

Etsy, please fix this function. 

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ModAngie
Community Specialist
Community Specialist

Re: Featured Items - Constant Problems

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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NoFrogsAllowed
Conversation Maker

Re: Featured Items - Constant Problems

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I'm wondering if they are thinking of getting rid of the featured items in the hope of forcing more people into paying bucks for Etsy+.  Just a thought since they seem to be making it worse rather than fixing it.

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MyBeata
Crafty Poster

Betreff: Featured Items - Constant Problems

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The 4th picture of the featured items is always missing, whatever I do.

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Re: Featured Items - Constant Problems

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It has been borkt for months.

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Re: Featured Items - Constant Problems

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My shop bingodaubiesbyjulie we had issues too same. I’m hearing impaired, so my partner contacted to get help. We were told you have too many listed. So we dwindled ours to only 3 featured. That’s the only way too see them in featured.

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OneEyeCatStudio
Conversation Maker

Re: Featured Items - Constant Problems

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I don't understand the point of Featured items.  It made sense to me, years ago, before we had the ability to rearrange the shop.

If you don't use Etsy+ why not just move the listings to the top of the page?

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LynnsLittleShop
Conversation Maker

Re: Featured Items - Constant Problems

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I only use them because it gives me 40 items on the first page instead of 36 on my laptop.

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LynnsLittleShop
Conversation Maker

Re: Featured Items - Constant Problems

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The only way I made it work last week was to write down the order I wanted the new ones. Then I used quick edit to unstar the ones I wanted gone. Then I used quick edit again to do the new ones. Waited an hour and all the new ones were there.   

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WendysLookingUp
Inspiration Seeker

Re: Featured Items - Constant Problems

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Same problem 

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ModAngie
Community Specialist
Community Specialist

Re: Featured Items - Constant Problems

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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