HI all - just wondered if anyone had noticed that the list of favourites different on the mobile phone app to the web browser app?
According to my activity list on Chrome, on PC, i've not had a favourite is 2 days.
According to the phone app, going in to listings then favourites, I've had two this morning!
I've noticed other stats are different - is there a reason the phone app and PC dashboard have different statistics?
I noticed this during the week as well, I think it also has something to do with the settings the customers have on their account. I do not think (when using the PC) we see favourites from customers who have their favourites set to private.
that makes sense! Though it's weird we can still see them on the app....
Glad it's not just me!
No, not just you. Not sure if it is new as I only noticed it last week, I found it unusual to have no activity for two days, when a notification came through I happened to be out and noticed numerous favourites listed on the app which were not on my dashboard when using the PC
I just brushed it off and put it down to favourites being private, as long as notifications and emails from sales were coming through, I did not deem it that worrisome
I have posted about this before in the forums. It has been going on for quite some time.
The difference in favorite items and favorite shop between web shop and phone app are mind boggling. I haven't found any answers addressing this.
I did contact Etsy through their chat about it in the past..