BlkAlpha
Inspiration Seeker

Facebook Shops is not getting verified on my Facebook page

Hello guys,

I’m trying to link my Etsy shop to my Facebook page so I can link my Etsy items on my Facebook and Instagram as well. But the problem is the domain is not getting verified. I do the steps and click “Verify Domain” it says “Verification file, not found. We are unable to find the verification file.”

I can’t seem to solve the issue at all I have tried everything and I’m out of options here please help!

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Re: Facebook Shops is not getting verified on my Facebook page

The answer is that the verification code that Facebook provides does not match exactly when transmitted to Etsy "head" section of the main page.   When it is uploaded the Etsy app drops off a space and a forward slash . You can verify the code by right clicking on your main  select "view page source"

Scroll dowm within the head section and you will see what Etsy places in the head section. You will find a difference at the very end.

They must MATCH exactly. I reported this a week and a half ago and was told it would be escalated to the engeneers . I really do not have any hope that I will hear back. It seems like these items disappear into a black hole someplace. Access to and response from support is a waste of Etsy money from my experience.

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