fancyloopslj
Inspiration Seeker

Etsy suspending during shop opening process without any explanation

I want to open a second shop in Etsy, but as soon as I complete a few registration steps, it is immediately suspended. Already tried several times Finally, the third time I thought I had succeeded: my identity was confirmed, even 14 eur reserved in the bank account, but I only reached the last step of the secure authorization - and then everything is suspended again... and no letter, no explanation and no reaction from Etsy why? what should I do? why is it suspended? and most importantly, I write letters to Etsy support - I have been waiting for no reaction for a week...

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Re: Etsy suspending during shop opening process without any explanation

It is an automated system, the final step is done through a credit agency or similar used in your country to verify your identity.

As these methods are severely flawed, a human has to step in to check the information supplied. Whether this is actually happening is anyone's guess.

You will have to contact Etsy, try requesting a call back via your current shop

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fancyloopslj
Inspiration Seeker

Re: Etsy suspending during shop opening process without any explanation

Thank you for your comment! Good idea, I will contact Etsy support via my existing shop.

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