I have a business account and I've recently updated my details to my married name and also changed my banking details to my married name account. However, Etsy still haven't verified my ID (UK driving licence). I've raised several Etsy support tickets and they have all gone unanswered. I can't speak to a human or even get an email response which is very frustrating, as I'm trying to sort this before Esty force my shop into holiday mode.
I have the following message at the top of my dashboard:
Reminder: Verify your new name within 52 days to get paid. It looks like we couldn’t verify the recent update you made to your primary taxpayer name, so you still can’t receive funds from your sales. To get paid, you’ll need to upload a legal document (like a government-issued ID) confirming your new name – this helps us keep our community safe. If you can’t verify your name, we’ll need to cancel your pending sales and put your shop on pause via Holiday Mode.
Very frustrated by the sheer lack of response from Etsy - especially as they verified my driving licence over a year ago in my maiden name at the speed of light when they were increasing security!
NOT HAPPY!!!!
Does anyone have any advice on how to get this sorted?
I've read that many people are having issue with Etsy verification and have been for a while - come on Etsy - get your act together please! This is NOT the way to do business.
