Etsy shipping tracking not syncing with USPS

[#1]

Anyone notice a shipping tracker issue?  The items I shipped out March 1 and 2 still say “pre-transit” on Etsy but are checked in & updating normally on the USPS site.  There’s typically a lag of several hours between the two parties syncing, but multiple days seems unusually long.  I also had Pirateship issues yesterday and my shop had to be deleted and re-added due to Etsy coding changes.  

[OohLookItsARabbit]

Nor only are mine showing pre transit, my star seller rating is being dinged because one of my orders is showing no shipping label entered even though the label number is clearly there. And yes, this order was shipped on time.

[EnzoscreationsGifts]

I had 4 showing pre-transit on Etsy side but on USPS shows delivered. It dinged my SS. I requested  a call back from Etsy and they fixed it right over the phone with me. Now they show delivered and SS is back to normal. So it will affect you if is shows pre-transit

[SkyGliderDesigns]

I was told no update until delivered.  They even were seeing the tracking!  One order that had been delivered was changed from pre transit to delivered immediately after the call.  The others are stuck pre transit and I'm stuck with a sinking SS rating.

[BoutiqueMonogram]

mine are not updating on delivery. Etsy must have done it on their end.

[ModAngie · Accepted solution]

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