Etsy removed my listing

[B22Boutique]

Hi there, it says our item was removed because it violates "Etsy's Creativity Standards." We have designed, made and taken all of our own pictures and content for our products.

We actually had a professional photo shoot done and now our photos have been stolen and put EVERYWHERE. We've seen our pictures edited and amazon, temu, shein and dozens of Etsy shops taking our pictures. We've contacted people to take it down and they claimed the china shop they bought it from gave the rights to our photos for reselling. We have the raw images, and behind the scene footage to prove it. Nobody on Etsy will respond to us. 

Now we are paying the price. Our most popular listing got taken down for Creativity Standards.

This is so upsetting and we hope this can be fixed. We plan on taking new photos and adding water marks but how can we get the listing back?? 

[ShieldMaidensJewelry]

Just terrible. I have had it happen to me as well. It's so frustrating that Etsy is letting this happen. I have nothing else to offer except my compassion. So sorry this is happening to you. 

[ModJose · Accepted solution]

Hello! We're sorry to hear you're having trouble! We've forwarded your concerns to a specialist team, and your case is being worked on as we speak - Moving forward, they will handle it directly with you so please stay tuned to your email for instructions on how to proceed. Thank you!

Per our Community Policies, we’re closing this thread so you can get the support you need from us directly.