Etsy put my shop on Vacation Mode

[MiriiaClothing]

Our shop was put on vacation mode last week with no notice. We submitted a ticket and haven't heard back. We have no idea why it would have been placed on vacation mode. We've tried multiple different things with no success. We're in good standing and have great reviews. I don't get it. 

[Timalaus]

Our shop has been put on vacation as well.

With over 5000 sales and no bad reviews at all.

It seems to be a system glitch that they're going through and some people are getting lucky with just 1-2 days delay and while others are waiting over 1-2 weeks.

I'm really hoping this doesn't last over a month..

This issue couldn't have come at any worst time

[MiriiaClothing]

So frustrating! We’re so grateful for Etsy. It’s been such an incredible place for our business to grow. Hoping they can get it figured out soon. We’ll be sending good vibes your way in hopes that it will be fixed for you soon as well. Thanks for your response, it’s nice to know we aren’t alone in this.

[UniqueGiftOrnaments]

If you scroll through the forums, it seems there are about 100 sellers with the same problem. Etsy really messed up this time, and at the worst time.

[turkishrugnpillow]

Hello,

MY shop is having same issue for 5 days. They put it on vacation mode and didn't contact me about it or ask for a document to verify. We can't get a reply for our e mails or support requests. I need a help or at least want to know what is happening! This is really frustrating!

[BlueberryInvites]

my store is also on forced vacation mode and their callback number isn’t working.  All my information is verified and so I’m very unclear why they did this  I hope it gets resolved soon    

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.