Etsy put my shop in vacation mode

[NextDayTransfers]

Etsy put my store in vacation mode and it says

"Your shop will stay in Vacation Mode while we review your info. This means you won't be able to receive new orders until we finish verifying your info (which usually takes up to 48 hours after you uploaded your document). No need to do anything else right now—we'll reach out if we need more details from you." on the dashboard.

It's now been over a 9 days at this point, no emails or responses to my tickets. It's imperative that I get this resolved ASAP, I checeked my spam folders and don't see anything.

What do I do? Please help

Thank you!!

[ModAngie · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.