Etsy put my shop in Vacation Mode and I don't know why. Anyone else?

[ModernistPress]

This seemed to happen in the early morning hours of February 6, 2024. 

I received the below message on my Dashboard. My shop is also in Vacation Mode with no listings viewable. For clarity, I haven't had any recent violations on my shop, and Etsy didn't ask me to submit any info as alluded to below.

MESSAGE FROM ETSY:

"Your shop will stay in Vacation Mode while we review your info

This means you won't be able to receive new orders until we finish verifying your info (which usually takes up to 48 hours after you uploaded your document). No need to do anything else right now—we'll reach out if we need more details from you."

[ModernistPress]

There is also this message at Settings > Vacation Mode:

MESSAGE FROM ETSY:

"We put your shop on pause

To help you manage your current orders and keep your shop in good standing, we’ve temporarily paused your shop. During this time, buyers will see your shop in vacation mode."

[Amaradorn]

Check your e-mail (including spam/junk) for a communication from Etsy. Watch out for the scammers and only enter/update you details (if requested) via your shop manager on the official Etsy website.

[FlorentineGem]

yes brother '

same things happened with me on last 3rd Fab .

but the reason behind my shop is i have to enroll in etsy payment but i tired more than 100 times to enroll in etsy payment .

may be there is some technical issue !

let's see

i am also not able to connect etsy customer care 

[ModernistPress · Accepted solution]

UPDATE: About 6 or 7 hours later, my shop was back online. Couldn't find any e-mails from Etsy anywhere. Strange. Glad the shop is back online though.