My shop has been put on holiday by etsy for almost 3 years now in Australia due to documentation issues.
I now have accepted that I don't want to sell on etsy any more but my etsy payment has been disabled and can't recieve my payment and close the shop for the past years,I am really frustrated
https://help.etsy.com/hc/en-us/articles/115015777088-How-to-Close-Your-Etsy-Shop?segment=selling
Try contacting Etsy itself for help if this article doesn't work.