I am trying to log onto Etsy from my other computer and it's not texting the code to my phone number right now. Anyone else experiencing this issue right now? it's 5:59pm central 10/12/2022.

Re: Etsy not texting verification code to cell phone?

I'm going through the exact same thing.

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Former_Member
Not applicable

Re: Etsy not texting verification code to cell phone?

Yes.  It started yesterday afternoon for me. I have had to use my backup codes since in order to sign in. The codes did come at some point, but about an hour later. 

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Re: Etsy not texting verification code to cell phone?

@JayBenedictBrownArt  :  Don't know if this still applies, but there were reports the last time there was a 2FA text issue that being logged in anywhere else (like an app) at the same time was causing issues.

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Re: Etsy not texting verification code to cell phone?

I would think almost everyone that uses Etsy would have an app logged in most of the time. logging into a browser is probably less common but anyone that tries it is probably also logged in to an Etsy app. So I would think this problem would apply to almost everyone. they just don’t notice it as long as they don’t log out of their browser.

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Re: Etsy not texting verification code to cell phone?

Don't think it is the issue as I don't use an Etsy app. 

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Re: Etsy not texting verification code to cell phone?

Was trying to log in on phone and it wouldn't send code. Tried few times, 11:30pm PST. At least was able to log in via laptop and didn't get request for code whew. Hope they fix this soon.

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LuxVelvetStudio
Inspiration Seeker

Re: Etsy not texting verification code to cell phone?

I used this link and was able to email Etsy to turnoff the 2-Factor authorization. I can now access my account again: https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_update_account_email-contact_selec...

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SMHmarble
Inspiration Seeker

Re: Etsy not texting verification code to cell phone?

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